NHS 'failing to treat elderly with care and respect'

... is the headline from the BBC.

"Care services minister Paul Burstow agreed, but acknowledged standards still needed to improve.

"We need a culture where poor practice is challenged and quality is the watchword. The dignity of frail older people should never be sidelined."

He said the government's reforms of the NHS would strengthen the voice of patients."

Great ... with all these cuts will the voice of patients be heard, let alone be acted upon?